top of page

Frequently Asked Questions

  • My Air Conditioner is not working.
    Check that your thermostat is set to cool. Check your air filter. Still having problems? Give us a call!
  • My Furnace is not working.
    Is your thermostat set to heat? Check you air filter before you contact us.
  • My air in my home smells bad when the air conditioning turns on, why?
    This is due to a build up of bacteria. Installing a UV light by your indoor coil will remove this smell.
  • How often should a furnace, heat pump or A/C be serviced?
    Ideally yearly, however that is not always in everyone's budget so we balance out our recommendation with every second year. One year the furnace and the next the A/C in rotation. If the unit is newer and still under warranty it may require a yearly professional maintenance to maintain the manufacturer warranty.
  • How much does it cost to hire your HVAC company?
    Our hourly residential rate is $150 for the first hour and $125/hr after that. Travel time and paperwork is included in billable time.

Still Have HVAC Problems or Unanswered Questions?

Give us a call.  We'd love to help you out!

Hours of Operation

​Monday: 10am-5pm

Tuesday: 10am-5pm

Wednesday: 10am-5pm

Thursday: 10am-5pm

Friday: 10am-5pm

Saturday & Sunday: Closed​​

TSBC-Certified-HVAC.jpg

2024 Copyright Confluence Heating and Cooling Ltd.

bottom of page